The Dutch State Treasury Agency (DSTA) is responsible for an efficient and reliable design of the infrastructure for all payment transactions of the Dutch government. The main goal is to maintain and where possible improve the quality of the payment services and to monitor the involved costs.

Image: Outlook 2024

The Dutch State Treasury Agency (DSTA) acts as the central purchaser of payment transactions (and related services) of the Dutch government and therefore acts as a central point of contact for banks. In this context, the DSTA acts as principal in tendering procedures for central government payments.

The table below shows how the payment services of the Dutch government have been divided into different lots, listing the financial institutions that have been awarded the relevant lots:

Description lot

Current supplying financial institution

Termination of the contract

Dutch Tax and Customs Administration, and Benefits Service (Toeslagen)

  ING
• The current contract ends on May 1, 2026. From that date, two new contracts will begin.
• The Tax Administration and the Benefits Office will switch to Rabobank.
• Customs will remain with ING.
• Both contracts will run until May 1, 2030, with the possibility of variable extension until May 1, 2034.

Payment transactions of the Dutch Central Government

  ING
• The contract has been extended until no later than November 1, 2029.
International payment transactions

  ING

• The contract runs until July 14, 2027, with the possibility of variable extension until July 14, 2031.

Credit cards

ICS Card Services
• The contract has been extended until no later than September 1, 2028.

E-payments

  CM Payments
• The contract has been extended until no later than October 1, 2029.

Cash and transport of cash

Travelex
• The contract runs until November 1, 2029, with the possibility of variable extension until November 1, 2033.