The Dutch State Treasury Agency (DSTA) is responsible for an efficient and reliable design of the infrastructure for all payment transactions of the Dutch government. The main goal is to maintain and where possible improve the quality of the payment services and to monitor the involved costs.

Image: Outlook 2024

The Dutch State Treasury Agency (DSTA) acts as the central purchaser of payment transactions (and related services) of the Dutch government and therefore acts as a central point of contact for banks. In this context, the DSTA acts as principal in tendering procedures for central government payments.

The table below shows how the payment services of the Dutch government have been divided into different lots, listing the financial institutions that have been awarded the relevant lots:

Description lot

Current financial institution

End of contract term

Tax Administration, Benefits and Customs

  ING
• The current contract ends on May 1, 2026. From that date, two new contracts will begin.
• The Tax Administration and the Benefits Office will switch to Rabobank.
• Customs will remain with ING.
• Both contracts will run until May 1, 2030, with the possibility of variable extension until May 1, 2034.

Bank Transfer Services of the Govertnment

  ING
• The contract has been extended until November 1, 2029, at the latest.
International payment transactions

  ING

• The contract runs until July 14, 2027, with the option of variable extension until July 14, 2031.

Credit cards

ICS Card Services
• The contract has been extended until September 1, 2029, at the latest.

E-payments

  CM Payments
• The contract has been extended until October 1, 2029, at the latest.

Cash and transport of cash

Travelex
• The contract runs until November 1, 2029, with the option of variable extension until November 1, 2033.